Phantom Manor takes you on a spooky journey as you discover the fate of Melanie Ravenswood, the daughter of Henry Ravenswood who found gold in Big Thunder Mountain and founded the town of Thunder Mesa, and was always a bride, never a wife.
There is no height restrictions but the ride is not advised for pregnant women.
There is premier access for this ride so priority pass users with a green square and easy access pass users can use that queue, this means they can still experience the stretching room which is part of the pre show and is missed if using the accessible step free entrance. This does require climbing stairs.
The accessible entrance is up the hill to the side of the ride, there is a bench near this entrance. Sometimes there may be a queue here, you wait outside and a cast member will escort you inside.
The loading platform for the ride is a moving travellator, but this can be slowed down or stopped.
The loading area is dimly lit.
Wheelchair users must transfer. You ned to step/transfer into the doom buggy (ride vehicle). Crutches and Walking Sticks can be taken on the ride and laid on the floor of the vehicle.
Guide and Assistance dogs are able to ride.
The ride uses a lap bar. It is a smooth ride but can stop (usually when allowing other disabled guests to board by stopping the travelator) and there is a couple of slight inclines you can feel while riding.
The seats are padded and quite comfortable.
The ride is dark, with spooky music, ghosts and skeletons. While I don’t find it scary, and there are no jump scares, it is worth bearing this in mind and consider watching a ride video if unsure as to if it is suitable.
I love this ride, but I love the whole story of Thunder Mesa/Frontierland. It is brilliantly themed and really adds to the story of the land. It’s a shame you do miss the stretching room when using the accessible entrance.
Don’t forget to visit Boot Hill graveyard as you exit the ride.
I give this ride a Wheelie Good Score of 4 out of 5, mostly due to the theming and storytelling, it is well worth reading up on the story of Thunder Mesa before a visit!
Here are additional images to show the entrance to the queue, aspects of the walk to the ride, the loading area and boarding the ride vehicle from a wheelchair.
For more information about this attraction please visit the Disneyland Paris website
This page has been last updated in April 2024
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